ServiceNow Developer job description template

Last updated 2026-10-22

Short answer

A good ServiceNow developer job description lists concrete responsibilities, separates required from preferred skills, names the tools and states contract type, location and work authorization. Use the template below and edit the bracketed fields.

Staffing teams write or rewrite job descriptions all the time: to post a requirement, to brief a recruiter or to tailor a resume. This ServiceNow developer template is a starting point built from the skills and tools that decide a fit.

Copy-ready job description

Edit the bracketed fields for your requirement.

ServiceNow Developer

About the role
We are looking for a ServiceNow Developer to join our team. You will build and customize ServiceNow applications and workflows.

Responsibilities
- Build and customize ServiceNow applications and workflows.
- Write business rules, client scripts and script includes.
- Integrate ServiceNow with other systems.
- Maintain ITSM modules such as incident, change and request.
- Manage update sets and releases.

Required
- ServiceNow scripting (Glide, Business Rules)
- Flow Designer
- ITSM modules
- Integrations (REST)
- UI policies

Preferred
- CSA or CAD certification
- ITOM
- HRSD
- Service Portal

Tools and stack
ServiceNow platform, Glide scripting, Flow Designer, Update sets, REST and SOAP integrations, Service Portal

Employment type: [Contract / W2 / C2C / Full-time]
Location: [City, ST / Remote]
Duration: [months]
Work authorization: [accepted types]

Responsibilities explained

Each responsibility maps to something a candidate should be able to describe.

  • Build and customize ServiceNow applications and workflows.
  • Write business rules, client scripts and script includes.
  • Integrate ServiceNow with other systems.
  • Maintain ITSM modules such as incident, change and request.
  • Manage update sets and releases.

Required skills

Treat these as the screen. If a candidate cannot speak to them, they are rarely a fit.

  • ServiceNow scripting (Glide, Business Rules)
  • Flow Designer
  • ITSM modules
  • Integrations (REST)
  • UI policies

Preferred skills

Use these to rank candidates who meet the required list.

  • CSA or CAD certification
  • ITOM
  • HRSD
  • Service Portal

Other titles this role appears under

Search and post under the variants your clients use.

  • ServiceNow Developer
  • ServiceNow Administrator
  • ServiceNow Engineer

Seniority guide

Pick the level you need and state it plainly in the posting.

  • Junior: configures and fixes tickets.
  • Mid: builds features and integrations.
  • Senior: designs platform architecture and governance.

Tailoring a resume to this description

When you submit a consultant, mirror the required skills and tools in the summary and the most recent role, using only experience the candidate really has. MatchWire’s resume tailoring drafts this from the candidate’s stored work history and the posting.

Frequently asked questions

How long should a job description be?

Long enough to list the responsibilities, required and preferred skills, tools and logistics, usually 300 to 500 words.

Should I list a rate in the description?

If the client allows it, a range helps candidates self-select. Otherwise state it as “rate to be discussed” and confirm it before submitting.